How tech-enabled food service can make patients happier

Modern Healthcare profiles Unidine and our client Shore Medical Center for a story about how technology-driven solutions are improving patient satisfaction and reducing waste.

“MyDine, a program from food-service provider Unidine that links information on patients’ dietary restrictions and allergies stored in their electronic health record to tablets used by staff members (referred to as guest-service representatives). They interact with patients one-on-one to discuss menu options that reflect their diet while also making sure patients are ordering what they want and when they want it.”

“Shore Medical Center says the technology is a factor in a 10% improvement in its Press Ganey patient-satisfaction scores in the past year and credits the system with saving about $25,000 yearly because of less food waste.”

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