| Q: |
What makes
you different from the large, national food service management
providers? |
| A: |
Every food service management company says it’s different. Unidine really is. We’re management and culinary experts; partners who will work with you to create a customized dining experience designed to your specifications. In addition, we’re a fresh food company, serving meals made from scratch using only the freshest ingredients. The result is more innovation and creativity in your kitchen, healthier options on your menu and better financial results for you. Finally, using our preference survey tools, we’re able to understand the needs and desires of your specific population and craft a dining program that meets not only your needs but your employers. The result is a restaurant-quality dining experience for your tenants, employees and guests while maximizing quality and minimizing your cost. |
| Q: |
Why would I
select a smaller, regional food service management provider
vs. one of the national mega providers? |
| A: |
We’re exclusively
focused on food service management unlike any of the national
players. Plus, we’re locally-based here in Newton, MA
which affords you access to our highly responsive, actively-engaged
management team. Our management structure is also unique to
the food service management industry as we have a lower ratio
of area managers to clients. |
| Q: |
We have a number of on-site and after hours catered events? How would you support them? |
| A: |
For your day-to-day catering – and office refreshment – needs, our on-site dining services can handle everything from continental breakfasts to business lunches to cocktail receptions. The need and expense of hiring an outside caterer is eliminated which can reduce your subsidy. For your special events or off-premise catering needs, Celebrations Gourmet Catering, Unidine’s wholly-owned social and corporate catering company, can provide you with upscale, high-end catering and event planning. |
| Q: |
Our organization has a number of diversity initiatives, including vendor selection. How does Unidine handle diversity programs? |
| A: |
Unidine Corporation and City Fresh Foods, Inc., have been strategic partners since 2006 when Unidine purchased a 49 percent stake. City Fresh Foods is a nationally recognized, minority-owned food service company that was ranked by Inc. magazine as one of the "Top Urban Businesses" in the country in 2002, 2003 and 2005. The strategic partnership between Unidine and City Fresh Foods provides joint management of on-site food and dining services to clients in the education, senior services, government and business dining markets. |
| Q: |
How can you guarantee the cost of my dining operation? |
| A: |
For most businesses, we enter into a contractual agreement in which we guarantee the cost of the dining operation, whether it is a subsidy or profit/loss. Because we work so closely with you from the outset to develop a program customized to your facility, our knowledge and expertise allow us to effectively budget your needs and therefore produce the desired result. |
| Q: |
How will I keep control of my dining operation if you’re running it? |
| A: |
You will maintain the same level of control you have always had. Our dining service director will work closely with you, just as any other member of your organization. You will interface with him/her on a daily basis and in regularly scheduled meetings. Our philosophy is to become one with your culture – to respect your mission, your values and your employees, tenants and guests. |
| Q: |
Once you are here will your senior people disappear? |
| A: |
No! Unidine’s focus and structure ensure that you have access and frequent contact with the senior leadership team. We locally-based and are a nimble and flexible company that provides a high-touch client approach. This is just one of the many ways we differ favorably from our competitors. |
