Unidine, the leader in dining management services for senior living and long-term care, has released a new industry report. Dining Management in Senior Living 2017 is the 2nd annual report, and is significantly expanded from the 2016 installment. Responses to the 2nd annual survey increased by more than 28%. Key findings include:
- Quality & Consistency of Food & Service topped the list of concerns, followed closely by ensuring the Dining Program is a Reflection of the Brand and Workforce Stability.
- Respondents who outsource dining management score a wider variety of categories high in importance than those that do not.
- Respondents’ average score of their own performance across all categories rarely climbed out of the tepid 3 – 4 range on a scale of 1 – 5.
- Respondents’ average score of the contract foodservice industry as a whole is Neutral, averaging a 3.1 on a scale of 1 – 5.
The 2017 research included a supplemental “Deep Dive” section on the topics of workforce stability and marketplace competitiveness. The report will be the subject of a panel discussion breakout session at the 2017 LeadingAge Annual Meeting and Expo in New Orleans. The session will be held October 30, 2017 at 8:00am.