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Food Service Careers at Unidine - Corporate Culture


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Unidine is a premier food and dining services management company that serves senior services, hospitals and businesses with innovative, custom dining solutions. Our focus on fresh food, culinary expertise, superior service and unparalleled management delivers a customized, quality dining experience while maximizing operational and cost efficiencies.

Unidine is a privately held company headquartered in Newton, Massachusetts and employs over 3000 team members throughout the eastern half of the United States. Unidine offers career opportunities, many currently concentrated in the mid-Atlantic and mid-west, that reward excellence, innovation, creativity, and a passion for delicious food and uncompromised service. Since its inception, Unidine has become one of the nation's fastest-growing food and dining services management companies. Named to Inc.'s 500 list in 2006, Unidine was also given recognition by Boston Business Journal Pacesetters in 2006 and 2007 as the fastest-growing private company in New England. In 2010, Unidine's President and CEO, Richard B. Schenkel, was honored as a finalist in Ernst & young's Entrepreneur of the Year Program in New England.

Our Corporate Culture

Every Unidine team member firmly believes you should expect more from your dining service. That's why we go 'above and beyond' to exceed your highest expectations. The Unidine Way is our fundamental approach to food service management and forms the basis for everything we do. It's based on our crystal-clear Vision, Mission, Values and Team Member Commitment.


Our Vision - to be the industry leader, exclusively providing food and dining management services.

Our Mission - to exceed customer expectations and meet financial commitments

Our Values - to make commitments we can live up to, while constantly demonstrating responsiveness, dependability, attentiveness, honesty, integrity and the highest level of customer service


Our Team Member Commitment - Our highest priority is to customer service. Each team member is valued and we are committed to helping develop and maximize their talent to benefit themselves and the organization. We apply the principles of trust, honesty, respect and integrity in all that we do. We foster a work environment in which diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Service excellence is the highest priority of every team member. We strive to make customers' experiences with us exceptional.

The Unidine Way begins with hiring the best people. All of our team members possess the one common characteristic that determines success: the " need to serve " others. As in any building, the strength of its foundation determines how high and grand the structure can become. Unidine's grand structure is built by each and every Team Member understanding and embracing the principles of our culture, and living them each and every day.


To successfully integrate into Unidine's corporate culture, you must feel comfortable with our philosophical approach to always exceed customer expectations and demonstrate the following characteristics:

  Relentless commitment to excellence, leadership, and client focus
  Priority on hospitality and service excellence
  Passion for food and delivering a memorable dining experience
  Unwavering desire to go constantly go beyond expected service levels
  Desire to be part of a growing, fast-paced, industry leading team and work in a     dynamic, respectful workplace with extensive opportunities for growth
  Be a team player
  Embrace Unidine's Diamond Standards, our proven operational systems and
     procedures, along with THE 15 BASICS OF CUSTOMER SERVICE